ictVoIP Box

The ictVoIP Box addon is a WHMCS addon module that provides client-facing FusionPBX product ordering with backend admin provisioning workflows.

The sections below cover installing and configuring the addon, setting up providers and product mappings, the client checkout experience, provisioning workflows, queue management, troubleshooting, and ongoing maintenance.

Contents:

• ictVoIP Box Overview
  • Overview
  • System Requirements
  • High-Level Capabilities
• Installation & Configuration
  • Installing ictVoIP Box
  • Installation Steps
  • Initial Configuration
• Provider Configuration
  • Provider Settings
  • Gateway Templates
  • Route Templates
  • ACLs
  • DID Search
  • Settings
  • Health Check
  • DID Purchase Cron
  • Multi-Provider Support
  • Advanced Provider Credential Fields
  • Client Access Setting
  • Welcome Email Template
• Product Mapping Configuration
  • Overview
  • Three Mapping Methods
  • Critical Requirements
  • Best Practices
• Client Checkout Experience
  • Provisioning Methods
  • Checkout Wizard Flow
  • Post-Checkout Order Status
• Provisioning Workflows
  • Provisioning (Standard)
  • Provider Provisioning (Regulatory)
• Admin Queue Management
  • Provisioning Queue Interface
  • Regulatory Data Review
  • Document Upload Requirements
• Troubleshooting
  • Common Issues
• Maintenance Tasks
  • Daily Tasks
• Support & Resources
  • Documentation
  • Getting Help