Importing CDRs

Note

The import tool will NOT overwrite existing CDRs. Existing records for the selected Domain/Tenant/Extension are preserved. Only new CDRs from the import file will be added. This ensures safe, non-destructive imports.

Currently, importing supports CDRs exported from FusionPBX versions 5.0.x, 5.1.x, and 5.3.8. The tool checks for existing records and only imports new CDRs.

Step 1: Select Tenant and Extension

Select Tenant and Extension

Figure: Select the tenant and extension for CDR import.

Step 2: Upload CSV File

Upload CSV File

Figure: Browse and select your exported CDR CSV file.

Step 3: Map Columns (if applicable)

Map CSV Columns

Figure: Map CSV columns to FusionPBX fields if prompted.

Step 4: Confirm and Import

Confirm Import

Figure: Confirm the import and monitor progress. Large files may take longer to process.

The import process will skip any CDRs that already exist for the selected tenant/extension, ensuring no data is overwritten.

Version Support

  • This tool supports CDRs exported from FusionPBX versions 5.0.x, 5.1.x, and 5.3.8.

Troubleshooting

  • If you encounter errors, verify the CSV format and that all required extensions exist.

  • Check logs for detailed error messages.